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Privacy Policy Statement

We at Absolute Coatings, Inc. always strive to give you outstanding quality, value, service and waranties. We take this seriously and firmly believe in your privacy and the security of your personal information. We are committed to using any information you give us in a responsible manner. You are very important to us and we want to provide you with a safe and secure online experience. This Privacy Statement describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Statement periodically as we may update it from time to time.

What information does Absolute Coatings, Inc. collect?

When you purchase from Absolute Coatings, Inc. or request information materials, we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order or send you the requested information. We also collect the information you provide to us when you register for an account, participate in a contest or sweepstakes promotion, fill out a survey or questionnaire, or contact us. This will enable us to better serve you in the future by allowing us to reference your history with us.

How do you use my information?

The information we receive allows us to tailor and improve your online experience. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information. The information you supply to us is added to our customer database.

We periodically send you email about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, please click the “unsubscribe” link on any promotional email you receive from us. Please note: In order to process your purchases we may send you a confirmation email or we may contact you by mail or telephone if we have questions about your order.

In some instances, we use third party companies to help us provide our products and services to you, to assist us in managing customer information, to fulfill promotions and to communicate with you. Some of these companies are given access to some or all of the information you provide to us, and some may use cookies on our behalf. These companies are contractually-restricted from using your information in any manner other than in helping us to provide you with the products and services available from Absolute Coatings, Inc.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

For Our Customers Using the Internet:

What are “cookies” and how does Absolute Coatings, Inc. use them? A “cookie” is a small data file stored on your computer. At Absolute Coatings, Inc., we place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. Some examples of the data we store in our database includes your account preferences, items added to your shopping cart, user-specific information on pages accessed, and previous visits to our site. Through cookies we may: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site; or, customize Web page content. Your information is stored in a safe and secure database. We recognize that you have a choice to refuse cookies. However, by choosing to accept a Absolute Coatings, Inc. cookie you allow us to maintain the preferences stored. If you choose not to accept the cookie, some features will not be available on our sites.

If you are placing orders on one of our sites and are having difficulty adding product to your shopping cart or completing your order, please check your privacy settings in your browser. If you do not wish to change your privacy settings to “Medium” and you are currently using the “Medium High” or “High” settings, you may choose to override your current cookie handling practices for individual sites that you specify. If you prefer not to change your privacy settings or override your cookie handling practices, you can, as always, place your order by phone at 1-914-636-0700.

How can I update or access my information?

We provide you access to the following information if you send us an email, call us or write to us:

  • financial information (such as credit card account information)
  • unique identifier information (customer number or password)
  • transaction information (dates on which you made purchases, amounts and types of purchases)
  • contact information (name, address, phone number)

We evaluate each request and will reply in an appropriate manner and in a form of communication that ensures the security of the information you have requested. Use our contact form to contact us.

How do I know my information is secure?

We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure. We use industry-standard technologies when transferring and receiving your personal information.

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